Quotes and Orders
Prior to Installation
Please ensure all pathways, access points and floors are clear of all debris prior to our arrival.
Please ensure all drop-in sinks and hotplates are on site.
PLEASE do not get your floors polished prior to the stone install.
On the day of Installation
We are constantly asked for our staff to remove their safety boots prior to entering your house. Unfortunately because of Workplace Health and Safety rules, safety boots need to remain on at all times.
We use silicone to glue our benches down, and so you need to allow 24 hours before plumbers or electricians return to site to finalize their work. No exceptions please.
Prior to our staff leaving your site, they will clean up after themselves, and leave warning notices for all other trades to stay off the bench tops.
We suggest you also inform your builder and all other trades to stay clear of all benchtops, including standing and sitting on them, and placing their tools on them.
We do not cover up benchtops for protection, but will leave a sign to discourage other trades to not use them as work benches!
Sealing your Stone
Prior to installation, we will seal your natural stone.
If you have a natural stone benchtop installed , we encourage you to have “The Marble Man” reseal your benchtops, and provide you with a 15 year guarantee against staining.
If you have a Caesarstone top, please ensure you register the serial number from your invoice online with Caesarstone to receive your free after care pack.
For care of your stone top, please refer to our Care and Maintenance section.